Overview
Client Head, Securities Services Sales and Client Management – Director Jobs in London – England – UK at Citi
Title: Client Head, Securities Services Sales and Client Management – Director
Company: Citi
Location: London – England – UK
Category: Finance & Banking, IT/Tech
Position: Global Client Change Head, Securities Services Sales and Client Management – Director at Citi |[…]
Global Client Change Head, Securities Services Sales and Client Management – Director at Citi
Global Client Change Head, Securities Services Sales and Client Management – Director at Citi Citi London, United Kingdom
Global Client Change Head, Securities Services Sales and Client Management – Director at Citi Citi London, United Kingdom Posted 1 day ago Hybrid Job Permanent Competitive
Global Client Change Leader is a strategic role within global securities services client organisation to deliver and execute client change program across securities services predominantly custody and funds businesses.
Job Background / Context:
Citi is driving a period of sustained change in a complex andchallengingmarket environment. This role entails leading one of the major initiatives in securities services business to drive our strategic client change agenda.
The role will lead the future state of client change by digitizing the current processes, establishing a disciplined approach and commercializing end to end client change delivery.
Client Change Leader will partner with key stake holders in product, operations, technology and client organization to help standardize, digitize, and commercialize client change from the outset to create capacity and help reduce redundant, manual processes.
Principal Account abilities:
Lead clientchange managementas a strategic initiative for the business partnering with key stake holders in operations, technology and client organization.
Take ownership for delivering a consistent change delivery model globally across custody and funds businesses /clients leveraging technology.
Reinforce commercial discipline and manage a consolidated global change portfolio in line with p&l principles.
Drive adoption of digital technology and optimize end to end process flow across all geographies and businesses to enhance client experience.
Partner with technology, operations, client teams and product to prioritize change projects and strategic client deliverables.
Create a robust MIS discipline globally to across all key business drivers of cost, recovery, ops and tech resource deployment, p&l, and client experience.
Manage the strategic program within the allocated resources and budget.
Skills:
Robust working knowledge of custody and funds services business across all functional aspects in particular funds operations.
Proven experience in delivering strategic, complex client projects with Agile tech collaborating with internal and external senior stake holders.
Strong client,communication,teamwork, presentation and coaching skills.
Strong ability to establish, build and maintain strong effective working relationships at all levels across the organisation.
Proven experience usingmodern technology, architecture and infrastructure.
Demonstrated ability to work independently as well part of virtual teams to deliver on strategic outcomes.
Qualifications:
Graduate level or equivalent professional qualification.
Significant experience and expertise within custody and funds services.
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi London, you wi…
