Overview
Controls Systems Engineer – Remote Jobs in Ashby-de-la-Zouch – England – UK at BEUMER Group
Title: Controls Systems Engineer – Remote
Company: BEUMER Group
Location: Ashby-de-la-Zouch – England – UK
Category: Customer Service/HelpDesk
Position: Controls Systems Engineer – Remote Support
BEUMER Group
Is this your next job Read the full description below to find out, and do not hesitate to make an application.
Conveying, loading, palletising, packing, sortation and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supplyinnovative solutionsto our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge.
We support these high standards throughteamwork, mutualrespectand a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding andinnovative projectsworldwide.
Job Description
How would you like to be a part of a growing business and work together with our fantastic team of experienced colleagues in the Hotline department? Do you thrive in a key position where you have contact with and provide support to your local and international colleagues? If so, then we can offer you anexcitingposition with fixed daytime working hours.
You can expect a thorough introduction and training so that you can guide your colleagues, who have the contact with our customers.
Welcome to the Hotline department
You willbe based in the Hotline department in Ashby-de-la-Zouch to provide local level 1 remote support to a team of 28 persons based in our Denmark Hotline Department, with a total seniority of 300+ years. During the first 1-2 years, you will receive thorough training to obtain the skills & qualifications needed to work independently when offering support to our UK based logistics & airport customers.
More specifically, your tasks will include:
Offering technical support to UK & international colleagues
Troubleshooting via remote access
Participating in the continued development of performance monitoring
Reporting Hotline cases to our clients
Supporting commissioning activities during upgrades
Forming a conduit between BEUMER Group and our clients
Travel to sites as and when required
Site and office based
Some out of hours /weekend work will be required
You havean electrical/controls background, maybe combined with aneducationin mechanical or electronic engineering.
You willbe experienced in troubleshooting and rectifying errors on running systems. Most importantly, you have a broad technical understanding and are willing to learn new things. Knowledge about Siemens S7/TIA portal or Allen Bradley PLCs, Windows, Linux and SQL databases would be an advantage, however training will be provided.
You havea technical “drive”, curiosity, and willingness to learn new things. You thrive on outward contact and at times an unpredictable working day. High quality and a sense for detail characterise your behaviour, and you are also service minded and independent.
The Hotline Technical Support Engineer will be part of a remarkable team providing support to 100’s of the best customers globally, and you will work as part of a progressive family.
You willpossess the following attributes:
· Excellentcommunication skills
· Excellent mediator
· Customer Service focussed
·Collaboration/ inter-personal skills – elaborate
· Willingness for domestic/international travel – for training & events/networking
·Fl…
