Overview
Customer Team Leader Jobs in Stockport – England – UK at Co-op
Title: Customer Team Leader
Company: Co-op
Location: Stockport – England – UK
Category: Customer Service/HelpDesk, Management
Closing date: 18-04-2024
Customer Team Leader
Location:
206 Heaton Moor Road, Heaton Moor, Stockport, SK4 4DU
Pay: £13.32 per hour
Contract:
25 hours per week + regular overtime, permanent, part time
Working pattern: 5 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview
Full,
paid training
provided
You can now apply for this role using your mobile device (no CV needed!)
You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.
We’re looking for Customer Team Leaders to
join our team
at Co-op.
When you join Co-op, you’ll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.
As a Customer Team Leader, you’ll be part of a
friendly team
that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you’ll do
Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handlingchallengingsituations
Develop your team’s capabilities through coaching and training, fostering aninclusive culturewhere everyone’s voice is valued and respected
Make sure that the store remains safe, legal, and fully operational
Manage diligence checks and stock accuracy to make shopping a great experience for our customers
Support your store manager by deputising when they’re not working and delivering a variety of HR processes
Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
This job would suit people who have
A genuine care for the needs of customers and members
The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
Great people skills, with the ability to build positive relationships with customers and colleagues
Strong organisational andproblem-solving skills
A desire to learn, grow and develop yourleadershipskills
Theflexibilityto work a range of different shifts
Why Co-op?
Full,paid trainingand dedicated support for your personal development andcareer progression
30% discount on all Co-op …
