Overview
Front Office Agent – The St. Regis Florence Jobs in Italy at Marriott International, Inc
NHOA S.A. (formerly Electro Power Systems – Engie EPS), global player in energy storage and e-mobility, active in the construction of the largest fast and ultra-fast charging infrastructure in Southern Europe, develops technologies enabling the transition towards clean energy and sustainable mobility, shaping the future of a next generation living in harmony with our planet. It operates through its three Global Business Lines: NHOA Energy, Free2move eSolutions and Atlante.
Born in 2005 as a technological spin-off of the Politecnico di Torino and Milano, NHOA leverages its best-in-class technology and engineering edge, developed in over 15 years of R&D, paired with strategic partnerships and global procurement, to deliver the most competitive tailor-made turn-key solutions that allow the integration of renewable sources with all forms of energy storage, from batteries to hydrogen and even electric vehicles.
NHOA, with offices in France, the United States and Australia, maintains entirely in Italy research, development and production of its technologies.
Posizione:
Tasks:
Create, organize, and maintain a software inventory (contract expirations and renewals, costs, assigned utilities, etc…..) by interfacing directly with vendors and in synergy with Procurement;
With the support of the internal CRM, Help Desk team, and with the supervision of the Cyber Security team, analyze the requests and needs of all employees, going on to determine the best software applications to meet them by creating as much group synergy as possible;
Research activities, analysis and market benchmarking of solutions and vendors in close cooperation with Procurement and Cyber Security;
Help the Cyber Security team monitor and optimize application security through KPIs and the use of specific tools;
Improve the organization’s posture by reducing the overwhelming number of applications, providing the IT Governance Manager with tangible and objectively readable result KPIs;
Provide general technical expertise to collaborators and identify the best partner, in relation to time and budget requirements;
For standard and/or cross-collaborative software, create/update any documentation required by the ICT department (internal and external ICT department procedures and guides;
Keep up-to-date on the latest software technologies, market news, and best practices in application/ICT.
Requisiti:
Hard Skills
Bachelor’s or Master’s degree in Computer Science, Software Engineering or related field;
Knowledge of ITIL practices and the ITIL 4 framework;
Proven experience in the role of Application Specialist;
Proven experience in patch management and vulnerability assessment practices;
Excellent knowledge of the English language, both spoken and written.
Soft Skills
Strong analytical, problem solving and decision-making skills;
Attention to detail, quality and accuracy of outputs;
Interpersonal and communication skills;
Ability to work both independently and in a team;
Strong predisposition to change.
Aptitude to seek innovative solutions.
Altre informazioni:
What we offer:
A permanent full time contract;
An ambitious employer; we only want the best for you;
Professional experience in an international environment with frequent contact with other colleagues and partner around the world;
Strengthen cross-functional communication skills;
Be part of the young (34 on avg.) and international (+36 nationalities) group and work in a dynamic and fast-moving environment;
A revolutionary way of remote working that meets your needs (www.familyworking.it/en);
A fast career track like only few other companies can match;
Always room for new ideas!
Location: Milan
This announcement is addressed to both sexes, in accordance with Law 903/77 and Legislative Decree 198/2006, and to people of all ages and nationalities, in accordance with Legislative Decrees 215/03 and 216/03.
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Title: Front Office Agent – The St. Regis Florence
Company: Marriott International, Inc
Location: Italy
