Overview
Front Office Manager Jobs in Munich, Bavaria, Germany at COREcruitment Ltd
Title: Front Office Manager
Company: COREcruitment Ltd
Location: Munich, Bavaria, Germany
Job description: Front Office Manager
Location: Munich
Salary: €3500
Start: ASAP
Are you a front office manager who is looking for a new challenge?
Do you love overseeing the daily operations of the front desk and all the organization that comes with this role? Then look no further as this might be the role for you!!
Your duties:
Managing and supervising front desk staff, ensuring smooth operations, and providing guidance and support.
Ensuring exceptional customer service for guests, clients, or visitors by addressing inquiries, resolving issues, and maintaining a welcoming environment.
Handling administrative tasks such as scheduling, managing reservations, coordinating appointments, and maintaining records.
Conducting training sessions for front office staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
Serving as a liaison between different departments, disseminating information, and ensuring effective communication within the organization.
Addressing and resolving any issues or complaints that arise, finding solutions promptly to ensure customer satisfaction.
Managing inventory, supplies, and budgets related to the front office operations.
Ensuring adherence to company policies, procedures, and standards, as well as industry regulations.
Requirements:
You have worked as a Front office Manager for the past 2-3 years
You speak GERMAN and English
You love working in a team and bring a positive attitude
You have the best communication skills to ensure a smooth transition between all departments in the hotel.
You have an affinity for 4 star hotels