Overview
IT Support Technician Jobs in Glasgow – Scotland – UK at McGhee’s Bakery
Title: IT Support Technician
Company: McGhee’s Bakery
Location: Glasgow – Scotland – UK
Category: IT/Tech
A bit about us..
For closing in on 90 years, four generations of McGhee’s bakers have proudly crafted high quality fresh baked goods from Glasgow, where we are firmly established as a famous Scottish family brand. From our origins in the city’s Maryhill, to our current state-of-the-art premises at the M8 Food Park, one thing has remained constant – our passion for quality craft baking.
Loved by consumers across Scotland and beyond, our famous McGhee’s products have also earned us a number of accolades and awards, recognising the commitment of our family to the business and of the business to the industry we love.
About the role
We are seeking a highly motivated IT support technician to
join our team
.
You will
work closely with the IT manager and third-party service providers to maintain the various IT systems across the Group’s 5 sites, whilst being primarily based at our main production facility in Glasgow. Working with our factory and office teams, you will be a key point of contact for day-to-day technical support as well as supporting the delivery of key IT implementation projects.
Role
Responsibilities
• Looking after onsite IT requirements:
• Installations, moves and changes to onsite equipment.
• Supporting factory and warehouse IT such as handheld devices and printers, as well as production line labelling and dispatch equipment.
• Maintaining on-site physical security – gates/cameras/security fobs
• Supporting business-critical IT operations within sales and finance offices, including maintenance of EDI and FTP order processing
• Acting as point of contact for 3rd party partners and assist in scheduling support activities/onsite visits for support.
• Supporting new-starts with IT system and hardware set-up.
• Providing project support for new system implementation and configuration.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Knowledge and Skill requirements
• A minimum of 2-3 years of experience in IT support or related roles, preferably within a manufacturing or food production environment and/or certified to CompTIA level (A+, N+, S+)
• Electronic Data Interchange (EDI)/File Transfer Protocol (FTP):
Experience with
EDI/FTP setup, configuration, and troubleshooting is desirable.
• Office 365
McGhee’s will
support you
with a tailored training and development plan designed to enhance
your skills
and acquire new competencies that support your individual career aspirations and the strategic objectives of the company.
Salary: £25k
