Overview
Lead Auditor Coordinator – Area North – Italy Jobs in Piemonte at DNV
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About us
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.
As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About Business Assurance
We help companies ensure compliance, build high-performing management systems, and meet competence needs within a wide range of industries. DNV helps companies understand Working with us, you can be involved in technically challenging and innovative projects worldwide demanding a broad variety of expertise. Our strong focus on research and innovation opens an array of opportunities, and allows you to engage in projects which develop next generation solutions. and manage their risk picture through our management system certification and training portfolios.
About the role
Coordinating the Lead Auditors, Auditors and Trainees, both Employees and Subcontractors, in the pertinent geographical area, in accordance with DNV policies, procedures and instructions, including resource management, manning, qualifications development, capacity building support, audit performance management.
The main areas of responsibility are:
Support the Area Manager N/CS in ensuring and improving effectiveness and efficiency of processes related to customer service delivery, by coaching and following up of activities, supervising, improving people empowerment, satisfaction and professional growth;
Act as facilitator to support the Area Manager N/CS for solving all business issues or claims related to scheduling, technical compliance and invoicing;
Ensure the correct application and enforcement of safety standards at work in accordance with the provisions of national legislation and procedures defined by DNV (HSE);
Monitor the level of the performance of the people reporting to the function through pertinent KPIs, with a specific focus on customer satisfaction, high quality in audit activities and compliance with Regional/Country procedures;
Support the achievement of the established Profit and Loss targets of the pertinent area, focusing on project profitability improvement through chargeability, capacity improvement in terms of resources and qualifications, supporting planning for the optimization of the scheduled activities;
Ensure an adequate technical induction for new hires;
Ensure the operational use of the audit production systems and related tools;
Ensure a strong and positive teamwork within the department and with the rest of the organization;
Ensure knowledge and sharing of PVV within the department and the organization.
Reporting lines
The Lead Auditor Coordinator normally reports to the Area Manager N/CS.
Performance measurements
Specific KPIs related to the tasks and responsibilities of Lead Auditor Coordinator will be established in the yearly planning process. The performance versus these KPIs will be followed by the Area Manager N/CS. The Area Manager N/CS will perform an annual evaluation of the Lead Auditor Coordinator.
Means of follow up are:
Managing Individual Performance process (MIP)
People Engagement Survey
Cu…
Title: Lead Auditor Coordinator – Area North – Italy
Company: DNV
Location: Piemonte
Category:
