Overview
Medical Administrative Assistant Jobs in Linnich, North Rhine-Westphalia, Germany at Ladgov Corporation
Title: Medical Administrative Assistant
Company: Ladgov Corporation
Location: Linnich, North Rhine-Westphalia, Germany
Job Title:Medical Administrative Assistant
Location: Geilenkirchen ,GermanyDuties:
Reviews referrals for suitability, administrative, and clinical completeness, covered TRICARE benefit, required tests and pre-work. Coordinates with referring provider in cases where additional referral information is required
Coordinates with specialty referral clinics (internal or external) on special patient instructions and tests required prior to appointment
Advises patients of the provider, location, time and day of referral appointments or requests the patient call back for appointment information if not provided appointment prior to leaving MTF
Assists team members in providing pre-appointment instructions to patients as indicated
Locates referral requests and ensures appropriate documents are available prior to all specialty appointments
Prints diagnostic reports and treatment profiles as necessary
Contacts patients in event referral requests are invalid, disapproved by second level review and reschedules patients as soon as possible or instructs patients of other health care options. Submits referrals when required for medical necessity and appropriateness review
Receives and appropriately forwards clinical phone consult requests from patients
Follows-up with MTF providers who did not complete referral results within required timelines
Greets patients, screens and appropriately routes phone calls
Relieves requesting provider from as many administrative burdens as possible
Education & Qualifications:
The applicant shall be knowledgeable in general medical ethics, health records administration, telephone etiquette, office management methods, excellent communications and customer service skills, strong organizational background and computer operations to include Microsoft Windows and Microsoft Office applications, for the creation of meeting slides and deliverables. Applicant must understand the importance of deadlines
High School diploma or General Educational Development (GED) equivalency
Completed training in Microsoft Windows and Excel
Completed and maintains Basic Life Support Training
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