Overview
Monitoring Engineer Jobs in England – UK at Cloud Decisions
Title: Monitoring Engineer
Company: Cloud Decisions
Location: England – UK
Category: IT/Tech
Senior Infrastructure Monitoring Engineer –
Salary:
Up to £45,000
Remote – work anywhere in the UK!
“Without a doubt, the people within this organisation are the best thing about working here. Everyone is friendly, down to earth, and happy to help which makes for adynamicand caringwork environment. I don’t dread going into the office, I love it here” – Current Employee
All potential candidates should read through the following details of this job with care before making an application.
“A super-slick company in a booming sector – Work for a Multi-award-winning Group”
Cloud Decisions have partnered with an ultra-high growth and super slick IT Service Provider. is organisation is at a new stage of growth and fresh development pathways have been set to assist more clients with their transformation journeys into the Cloud and beyond. Founded in 2006, this established group have acquired several successful IT companies all over the UK, opening an endless number of opportunities for ambitious Tech-professionals who want to progress in their career.
As well as hosting on-prem solutions for enterprise level customers, thisdiverseand multi-skilled partner have fully submerged themselves within the Cloud, giving you exposure to a wide range of cutting-edge technologies.
The Infrastructure Monitoring Team is responsible for maintaining the health and availability of all managed devices, including customer devices and internal systems. The role involves responding to alerts and tickets generated by the Remote Monitoring and Management (RMM) platform. Engineers are responsible for investigating and remediating issues, communicating with clients and colleagues via telephone and email (ticket).
Core alerting duties include:
Investigating device offline issues
Managing storage consumption on disks, SAN volumes, ESXi Host data stores, etc.
Addressing Veeam backup job failures
Handling warranty claims for hardware component failures
Reviewing and reapplying failed Windows updates
Diagnosing mail flow issues on Exchange servers
Investigating performance-related alerts (high CPU, Memory, Disk I/O)
In addition to the core duties, the Senior Infrastructure Engineer will focus on proactive device management and health, including:
Root cause analysis for recurring alerts or P1/P2 outages
Performing environment reviews and relaying findings for upsell opportunities
Creating maintenance windows/change requests and arranging manual updates
Technical
Requirements:
The role focuses on infrastructure rather than user support and requireshands-on experiencein the following areas:
Infrastructure Topology
Windows Server (2012/2019/2022 etc)
ESXi Hosts and Virtualization (preferably VMware)
Network Storage (SAN and NAS)
Backup Technology
Microsoft Exchange Server + Online
Firewalls
Work Hours:
You will operate on a recurring four-on/four-off shift rotation, consisting of four-day shifts (07:00 – 19:00) or four-night shifts (19:00 – 07:00) with four rest days in between. Each shift is 12 hours long, including a 1-hour lunch break mid-shift.
What to do next… simply get in touch/apply here!
Cloud Decisions are proud to be part of Microsoft UK’s Partner Talent Services and able to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are also Microsoft certified in Microsoft Azure and Microsoft 365, al…
