Overview
Service Desk Administrator Jobs in Bexleyheath – England – UK at Crossways Recruitment Ltd
Title: Service Desk Administrator
Company: Crossways Recruitment Ltd
Location: Bexleyheath – England – UK
Category: Administrative/Clerical, Engineering
Location: Bexleyheath
JOB TITLE: SERVICE DESK ADMINISTRATOR
HOURS: MONDAY TO FRIDAY 8AM – 5PM
SALARY: 27K
LOCATION: BEXLEYHEATH
As a Service Desk Administrator you will be working as part of a busy team. You will be the first point of contact to clients via telephone and email.
Duties
Scheduling work for a team of engineer’s
Managing the call out rota for all engineer’s
Processing of engineer’s holiday forms
Providing clients with up to date works progress via CRM system
Processing engineers paperwork and completing spreadsheets
Raising purchase orders
Providing quotations
Providing reports and analysing data
SKILLS
Previous experience of working as a Service Desk Administrator or in a similar role
Experience of working and managing engineer’s
Highly organised and ability to use your own initiative
Excellent customer service skills
Good IT skills including MS Excel
To be considered for the role of Service Desk Administrator please send your CV now for an immediate start!
