Overview

Team Lead, Customer Service/HelpDesk Jobs in Chester – England – UK at Hirecracker

Title: Team Lead, Customer Service/HelpDesk

Company: Hirecracker

Location: Chester – England – UK

Category: Customer Service/HelpDesk

Savings Team Leader

Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.

Unlock anexcitingopportunity to lead and inspire as aSavings Team Leaderat a progressive financial institution committed to excellence. As a Savings Team Leader, you will be at the forefront of our commitment tocustomer satisfaction.

Salary £30k-£32k DOE & attractivebenefits package

Chester – Office based role

Proven experience in aleadershiprole within savings or customer service with a Banking/Financial Services background

Acustomer-centricmindset with a focus on delivering exceptional experiences

Savings Team Leader, Team Management,Leadership, Customer Services, Banking, Financial Services

Savings Team Leader Overview:

Manage the day-to-day operations of the savings customer services team, fostering a positive andcollaborative workenvironment

Ensure the seamless implementation of new processes and procedures to enhance operational efficiency

Oversee the customer journey, focusing on providing a smooth and satisfying experience for all clients

Drive initiatives that lead to positive customer outcomes and satisfaction

Savings Team Leader Benefits:

Acompetitive salaryreflective of your experience andleadershipskills

Lead and manage a dedicated savings customer services team, gaining valuableleadershipexperience

Work in acollaborativeandinnovativeenvironment, fosteringteamworkand camaraderie

Policies that support a healthywork-life balance, recognizing the importance of both

Comprehensive health andwellnessbenefits for you and your family

Shape positive outcomes for customers by ensuring a smooth and satisfying customer journey

Savings Team Leader Requirements:

Proven experience in aleadershiprole within savings or customer service with a Banking/Financial Services background

Acustomer-centricmindset with a focus on delivering exceptional experiences

Demonstrated ability to implement and drive new working practices

Excellent organizational andcommunication skills

A proactive andsolution-orientedapproach toproblem-solving

What happens next?

Please either apply by clicking online or emailing me directly to  For further information please call me on  or . I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.

Also feel free to follow me or connect with me on Linked In. I look forward to hearing from you.

 

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