Overview
Technical Services Quality Support Specialist Jobs in Ferentino at Thermo Fisher Scientific
Ref #:
W146088
Department:
Project Management
City:
Milan
State/Province:
Milano
Country:
Italy
Pay Range Max
Pay Range Min
Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren’s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Responsible for the coordination, management and effective delivery of processes required for the execution, installation and renovation of new partner stores in Partner Territories & LATAM/Travel Retail EMEA.
Key aspects will be ensuring that all procedures are followed and respected according to agreed schedules and budgets, while nurturing effective communication and collaboration amongst internal and external parties.
Essential Duties & Responsibilities
Business Development:
Partner with internal RL Departments (Sales, Finance, Business Development, etc.) to support them on initial discussions for new projects and renovations
Support on the selection of new potential locations and propose Financial ROI/PDS for each location
Be the privileged contact for all local partners and support them on all new project opening proposals (knowledge of Local market, Local customs, Retail environment etc.)
Be the privileged contact with Finance to ensure that the Capex requirements are respected
Project Management:
Project Manage the operations element of the new store/corner, remodel or refit
Influence the management of each project by actively hosting key openings meetings/calls
Manage scheduling and all aspects of the store opening and remodel process in partnership with Design, Sales, Merchandising, VM, Marketing & Creative
Monitor the build-out schedule, highlight and approach possible bottlenecks
Create all templates needed for the project
Monitor and archive all documents, information and files related to each project
Maintain and update the database related to projects both for partner stores and corners
Work to continually improve current processes and practices, providing input on store design standards to ensure operational efficiency
Define and track measures of success on opening performance, based on business results & partners feedback
Manage Legal documents concerning new, existing and closing corners/stores
Facilitate logistic, shipments and installations
Travel to the regions to coordinate store/corner opening installations
Participate in preparing the executive presentation upon store opening
Finance Management:
Prepare the Cost Analysis Template at the beginning of each project, with the aim of keeping track of all costs related projects, from estimates to quotes and actual costs
Make sure all Purchase Order related to projects are issued, approved and received
Monitor payments of invoices related to projects
Work on Cost Reconciliation with internal and external partners
Actively work on key learnings by macro regions (local vendors) to improve cost of stores/corners
Maintenance:
Manage maintenance of existing Stores/Corners
Manage RL Maintenance Budget
Facilitate Partner’s planning of owned Maintenance Budget
Attend Market Visits to assess situation of POS/Best practices
Work with Partner and Supplier to maintain all POS
Scouting local vendors
Experience, Skills & Knowledge
Project management and experience
Fluent in English (native a plus)
Open-minded & proactive Team player, with a strong sense of initiative
Able to work under pressure and to prioritize workloads to meet strict deadlines
“Hands on” attitude & ability to multi-task
Excellent interpersonal skills (diplomacy & cross-cultural communication)
QUALIFICATIONS
Degree in business, management or a fashion
Background in business administration or finance a plus
Additional foreign languages a plus (Arabic, Russian, French)
Willingness to learn and to share knowledge
Ability to build partnerships both internally and externally
Able to work on own initiative with problem solving attitude
Solution oriented
Excellent time management skills
Excellent verbal and written communication skills
Excellent organization skills
Excellent Excel skills
Open to travel (up to 30%)
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Title: Technical Services Quality Support Specialist
Company: Thermo Fisher Scientific
Location: Ferentino
