Overview

Recovery Worker Jobs in Glenfield – England – UK at Turning Point

Title: Recovery Worker

Company: Turning Point

Location: Glenfield – England – UK

Category: Social Work, Healthcare

Position:  Recovery Worker (Permanent)

Location: Glenfield

Job Introduction

At Turning Point, we support people across England with mental health issues. Passionate about people, you’ll enjoy the scope and support to enhance your own life and career too, as you gain the experience, training, and

education

you need to progress in your career with us.

The Leicestershire Mental Health Central Access Point provides a listening ear and emotional support to a range of people within Leicester, Leicestershire & Rutland. The helpline supports adults and their families, who may be experiencing difficulties with managing their mental health, through telephone-based support, that explores coping mechanisms and provides information on accessible organisations and services within the local area. Professionals and other organisations are also able to contact the helpline for advice or information on working with people who may be struggling with their mental health.

Our team of dedicated Recovery Workers are on hand to provide confidential support, discuss emotional and practical issues someone might be facing, and explore strategies that may help an individual to cope with their situation.

So, if you are someone who wants to

make a difference

in the lives of the people we support, this opportunity is perfect for you.

We have full-time opportunities available; the service is available 7 days a week, 365 days a year. Our candidate will be working a mixture of shifts on a 24-hour rolling rota, including bank holidays, evenings, waking nights and weekends.

Please note that the role is based at the Anstey Frith House Leicester.

Role Responsibility

As a helpline recovery worker, you will be a key member of our team, providing emotional support and a listening ear to a wide range of callers.

You will

use your knowledge and skills to explore issues relating to mental health and other wider social issues and signpost callers to relevant organisations.

You will

support callers to utilise coping strategies and offer support and guidance on learning new skills that promote wellbeing.

You will

be experienced in supporting individuals through emotional distress and crisis situations.

As a helpline recovery worker, you will use

your ability

to think on your feet to help callers manage their distress and provide crisis support where needed.

The Ideal Candidate

We are looking for someone who can use their knowledge and experience to support individuals with their mental health in a compassionate and recovery focused way. With a naturally ability to make people feel calm and listened to, our candidate uses their skills to help a wide range of callers.

Ideally our candidate has experience in the mental health sector and has a

proven track record

of supporting individuals in distress. Excellent

communication skills

are essential as well as a calm and professional attitude or is experienced in working with a wide range of other organisations from statutory to third sector.

About us

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

Across the varied regions, sectors and settings we …

 

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